FREE FIRST EXAMS FOR NEW CLIENTS! Beginning your pet’s journey with us? Take a look at what their visit will be like!

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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

What to Expect at Your Visit

We believe that amazing veterinary care should be accessible to everyone in our community. That’s why we offer a FREE FIRST EXAM for our new clients.

When you arrive, our friendly front desk team will welcome you and complete your check-in before guiding you to a private examination room. A skilled veterinary technician will meet with you to discuss your pet’s medical history, current concerns, and record vital signs. Your veterinarian will then join you, having been thoroughly briefed by the technician, to perform a complete examination and develop a personalized care plan. We’ll take time to address all of your questions and ensure you feel confident about the recommended treatment.

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (859) 201-2432

"The staff were very friendly and welcoming! They were gentle and patient with my skiddish puppy. They were also very knowledgeable and explained everything instead of just telling me. They even checked up on her the next day! I had such a great first experience here!"

Taylar

(859) 201-2432 Appointments
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